Frequently Asked Questions
Please read our FAQ before sending us a message.
Out of the box, our high-performance machines—including the Surron Light Bee X, Talaria, and custom Mini Trikes—are engineered as high-output vehicles primarily intended for off-road tracks, trails, and private property. Street legality depends entirely on your local state and city ordinances. Many riders easily register and insure their electric dirt bikes as mopeds or motorized cycles by adding standard street-legal hardware kits (like turn signals, rearview mirrors, and horn kits).
Depending on the specific model, rider weight, and your selected throttle mode, our premium high-voltage lithium-ion battery packs offer a riding range of anywhere from 40 to 60+ miles on a single charge. To maximize your battery’s lifespan, we recommend avoiding leaving it at a completely flat (0%) or fully charged (100%) capacity for extended storage periods. Always use the premium high-current fast charger provided with your build to ensure optimal cell balancing and safety.
We take pride in building robust, high-grade machines rather than shipping cheap factory clones. Once your order is confirmed, our tech specialists rigorously build, configure, and safety-inspect your machine. This build and allocation phase typically takes 5 to 7 business days before your vehicle is securely crated. From there, we ship globally via premier freight and parcel networks like FedEx, DHL, and USPS to guarantee safe arrival.
Absolutely! Mod culture is at the absolute heart of the Shifted Standard identity. Our machines are designed with modularity in mind, allowing you to easily upgrade your controllers, swap to high-voltage bypass battery packs, change sprocket ratios, or add custom visual styling down the line. We stock a wide variety of performance parts, and our 24/7 technical support team is always available to guide you through your upgrade process.
Yes, we understand that investing in a premium, high-performance machine is a major decision. We offer transparent, competitive pricing and partner with secure end-to-end encrypted payment networks to provide flexible, budget-friendly financing options at checkout. This allows you to split your purchase into low monthly payments so you can claim your ride and hit the trails immediately.
Yes you do
Send us an email
111 East 17th Street, Austin, Texas 78774
Call: 5593671276
Mail:info@shiftedstandardsebikes.shop
We’re open Monday – Friday, 5 a.m. – 11:30 p.m. EST
